Following contact by the ACCC
, True Value Solar
immediately discontinued its incentives
program.The company also agreed that if it were to reintroduce a similar program down the track, incentives
would be offered to all customers
regardless of their review. Also, any incentive offer would be prominently disclosed to readers of the review. Consumers rightfully expect reviews to be genuine and independent to help them make informed purchasing decisions,” Dr Schaper
said in a statement on Monday.